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chatbot hotels
The hospitality industry, whose foundation is built on customer service, can benefit the most with mobile apps. In the hotel industry, hospitality is paramount. However, customer engagement can get quite pricey and hotels cannot afford to spend hundreds of dollars on it. The solution? Chatbots. A chatbot is a piece of software that simulates auditory or textual conversations with a human being. It’s similar to what Siri is for iOS users and what OK Google