Bus Uncle Chatbot Review

Bus Uncle Chatbot Review

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Bus Uncle is a chatbot on Facebook Messenger designed by its developers to make your commuting experience on Singapore’s public buses easy and amazing. Bus Uncle comes with a myriad of features that makes it one of the best chatbots in the market. How will Bus Uncle compare to our expectations? Will it work as expected? Let’s check it out!


Since Bus Uncle’s platform is Facebook Messenger, you have to activate it by selecting “Get Started” from the chatbot. Upon activation, Bus Uncle will give you a brief description of its functionality. At first, it looks like this chatbot has only one feature because you can’t find any information about its capabilities. However, as you keep using Bus Uncle, you will slowly discover that it has a load of features which make it a great chatbot.

The primary feature of Bus Uncle is to give you all the information you need regarding Singapore’s public buses. To use this feature, you need to provide your current location or the bus number or the stop number. For example, if you type in 58371, the bus stop number for Sembawang Crescent Bet Blks 325/326, the chatbot will ask you to select from the following options:

  • Change Stop
  • Going to
  • Any bus
  • 859
  • 859A
  • 962
  • Ah?

If you select any one of the bus numbers, the chatbot will give you the time it takes to reach your stop. For example, when you select 859, the chatbot says that the bus is four minutes away from your location. Similarly, you can find out more details about the bus you wish to board. Let’s say you want to find out if the bus is a normal one or a double-decker. By asking this question to the chatbot, you will get the appropriate answer. You can also find out from the chatbot if there is enough space on the bus. For example, if you ask the chatbot whether the bus is crowded, Bus Uncle will tell you if you have enough space to sit down comfortably.

Another great feature about this chatbot is that you can get the exact location of the bus from your stop. For example, if you enter the bus number 962 and type “where” in the chat, the chatbot will show you its location on Google Maps. You can also get the timings of other buses that are on their way to your stop.  All you need to do is type “Next bus” or “ Next next bus.” You have the option of finding out additional information such as wheelchair access, first bus, and last bus to name a few.

You can also ask the chatbot about which bus to take to a particular destination. For example, let’s assume you want to go to Little India. The chatbot will give a list of bus numbers that will take you to Little India. Similarly, the chatbot gives you information about the bus such as time to Little India and the cost of a single ticket. You can also pick the following options when choosing a bus:

  • I’m late
  • I’m lazy
  • I’m poor

By selecting one of these options, the chatbot will display the right type of bus on Facebook Messenger. For example, if you select “I’m poor,” the chatbot will show you the cheapest route to your destination. For “I’m late,” the chatbot will suggest buses that will take you to your destination as soon as possible. For all forms of public transportation, Bus Uncle will always help you out. You get step-by-step directions for reaching your destination through walking maps, MRTs, and buses.

Bus Uncle also gives you the option of saving the location of your home, favorite bus numbers, and stops. For example, when you enter a location, the chatbot will ask you if you want to set it as your home. If you tell the chatbot that you want to go home, it will give you directions so that you can reach your house safely.

Thanks to the chatbot’s ‘Tell me a joke’ feature, you will look forward to traveling on the bus every Monday.  The chatbot is extremely friendly because of natural language processing and AI. As a result of this, you can have a casual conversation with the chatbot. For example, if you ask the chatbot, “How is Bus Aunty?”, it will send a picture of its female counterpart.


Bus Uncle is a great public transportation chatbot available on Facebook Messenger. You can get all the information you need regarding public buses in Singapore, ranging from timings to seat availability. Powered by AI and natural language processing, the chatbot can understand every single query without any problem. It can also store your favorite stops, bus numbers, and home location.

You can give this incredible chatbot a shot on Facebook Messenger!

Brought to you by SingaporeChatbots


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