Customer Service Chatbot
Chatbots are great for automating customer service enquiries. Use our customer service chatbot / FAQ chatbot / call centre chatbot to save on staff costs !
We have designed the chatbot to be intuitive for your customers and efficient for you. Let the bot respond to FAQs automatically. Allow customers to request for a call back or chat with a staff.
Contact us for a demo.
NO DOWNLOADS
Users initiate the conversation through Facebook Messenger, Telegram or through the website. Just like chatting with a friend. Easy. Seamless. No downloads required.
SAVE MANPOWER
Manpower is expensive in Singapore. With this bot, FAQs can be automatically dealt with without taking up any staff time !
RECORD DATA
The system will automatically retain records of conversations for review and training purposes. View usage and response time statistics at a glance to analyze trends and make sound management decisions based on analytics.
EASY SET UP
We made the bot highly configurable, so you can set it up the way you want and also change responses to FAQs whenever needed.
CUSTOMER RELATIONSHIP MANAGEMENT
Don’t lose your loyal customers. Continue engaging your customers seamlessly through this bot. The bot allows you to broadcast additional promotions to your customers.
SEAMLESS HUMAN HANDOVER
We designed the bot to be able to handover to a human seamlessly. In case customers have questions that the bot cannot answer satisfactory, it always make sense to allow a human to step in to help.