Facilities Management Chatbot
Great facilities management involves allowing users to easily report faults and responding swiftly. Our facilities management chatbot platform and help you do that and save on staff costs !
We have designed the chatbot to be intuitive for your customers and efficient for you. Let the bot respond to FAQs automatically. Track fault response times and statistics. Automatically update the customer of the status of their reports.
Contact us for a demo.
Users initiate the conversation through Facebook Messenger or through the website. Just like chatting with a friend. Easy. Seamless. No downloads required.
Manpower is expensive in Singapore. With this bot, FAQs can be automatically dealt with without taking up any staff time !
The system will automatically retain records of conversations for review and training purposes. View usage and response time statistics at a glance to analyze trends and make sound management decisions based on analytics.
EASY SET UP
We made the bot highly configurable, so you can set it up the way you want and also change responses to FAQs whenever needed.
Would like to make announcements to users. Forget posters, signboards or even email. We allow you to post announcements through the chatbot.
SEAMLESS HUMAN HANDOVER
We designed the bot to be able to handover to a human seamlessly. In case customers have questions that the bot cannot answer satisfactory, it always make sense to allow a human to step in to help.