Your.MD Chatbot Review

Your.MD Chatbot Review

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When you or your friends are not feeling well, you will always go the internet to find out more about the sickness. Sometimes, you will take a look at the symptoms to see if you are suffering from a specific disease.


However, you can’t always rely on search engines to provide you with sound medical information. A more reliable solution is Your.MD, a chatbot with access to a myriad of medical articles. At the same time, all the information on this chatbot is trustworthy, as you get assurance from the National Health Service.


The chatbot uses artificial intelligence (AI), which improves the effectiveness of its services. You can chat with Your.MD on Android, Facebook Messenger, iOS, Kik, Slack, and Telegram. How will the chatbot hold up when we try out its features?




In this review, we will be taking a different approach to testing the chatbot. Rather than going the traditional Facebook Messenger route, we will use Telegram, another popular messaging platform.


On Telegram, you will find a small blue icon at the bottom right of the screen. You need to select the search icon and type “Your.MD.” Select the chatbot and click on “Start,” which appears at the bottom of your screen. The chatbot will give you an introduction about itself, before talking about its features. The chatbot will tell you that it needs you to be aware of how it uses your data before you can start using its services.


Only when you agree to the privacy policy of the company and the fact that you are over the age of 16, you can start using Your.MD. The chatbot has a small disclaimer that you cannot use it as a replacement for a doctor. It urges you to contact medical professionals in case of an emergency.


After the introduction, the chatbot will ask you to pick from the following options:


  • Check symptoms
  • Ask a question
  • Find health info
  • Let me type


Let’s select “Check symptoms,” to find out how the chatbot responds to this situation. It will ask you to type the symptoms so that it can give you more information about the disease. After typing “I have a headache and sore throat,” the chatbot will inform you that it needs more personal information before it can give you a correct answer. The first two questions are about your age and gender. The next questions are about your illness, such as how long you have been facing difficulties and the severity of the symptoms. You can answer the questions by entering the number corresponding to the appropriate response. After the chatbot gets the necessary answers, it will tell you which disease matches the symptoms. If you want to learn more about the disease, the chatbot will redirect you to a different page, where you can get all the necessary information.


Moving on, we went and selected the second option, “Ask a question,” to understand how this feature works. According to the chatbot, you should ask short questions, as they will give you the best answers. After typing “What should I do about my cough?” the chatbot gave us an answer which was surprising. First, it gave a small description about a cough, before talking about antibiotics.


Under “Find health info,” you will find the following options:


  • Quizzes
  • Self-assessments and tools
  • BMI Calculator
  • Top Tips


We selected “Quizzes,” to see if the chatbot has access to large volumes of information. It will ask you to pick from a wide range of topics such as medical, family health, diet and exercise, and well-being. If you select “Diet and Exercise,” the chatbot has more sub-topics, such as nutrition knowledge, benefits of exercise, and calories and exercise to name a few. Depending on what you choose, the chatbot will ask you a series of eight questions to test your knowledge on a specific topic. At the end of the quiz, you can ask the chatbot to give you links about a topic so that you can gather more knowledge.


After selecting “Let me type…,” the chatbot will ask you how it can help you. We typed “What’s your age?” to see how the chatbot responds to this question. We were impressed as the chatbot informed us that it has been helping people with healthcare since 2013.




Your.MD is a useful healthcare chatbot available on various platforms. The chatbot does have access to an extensive database, allowing it to dispense helpful healthcare information. It is extremely responsive, as even the most difficult questions get answers immediately. It has a plethora of features, enabling you to become knowledgeable about your health. Even if you ask random questions, the chatbot’s programming allows it to give appropriate answers.


If you wish to test out this chatbot or ensure medical information is easily accessible, head to this link –


Brought to you by SingaporeChabots.

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