OMRON Healthcare Singapore Chatbot Review

OMRON Healthcare Singapore Chatbot Review

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Image Credits: Wikimedia Commons

 

For World Health Day, Omron Healthcare Singapore released a chatbot on Facebook Messenger. The chatbot is an extension of Omron Healthcare’s services. When the chatbot first got launched, it held a quiz, where users had the chance to win products from Omron Healthcare. The chatbot came with a host of other features which are aimed to make life convenient for its users. How will the chatbot perform when we test its features?

 

Features

 

As Omron Healthcare Singapore used Facebook Messenger as the platform for its chatbot, you need to activate it. All you have to do is select “Get Started” at the bottom of the screen, for the chatbot to come to life. It will give you a brief introduction about itself and inform you of the quiz that Omron is holding at the moment. According to the chatbot, Omron has for sets of prizes to give away. To win the prizes, you need to answer three questions that the chatbot will ask.

 

The questions are relatively easy to answer as the chatbot gives hints all the time. Also, if you make a mistake, the chatbot will ask you to answer again, so that you get the correct answer. At the end of the quiz, the chatbot will ask you to enter your email id so that it can inform you if you win prizes from Omron.

 

To access the primary features of this chatbot, you need to type “Main Menu.” The chatbot will ask you to pick from the following categories:

 

  • Shop Product
  • Health Tips
  • Health Tracker
  • Enquiries

 

When you select “Shop Product,” the chatbot will inform you that it will only show you a limited number of products. If you want to take a look at their entire range of products, the chatbot provides a link to the official website. Under this category, the chatbot will ask you to select between “Get recommendations” and “Find a product.”

 

If you choose “Get recommendations,” the chatbot will ask you to pick from the following categories:

 

  • Blood Pressure Monitoring
  • Respiratory Therapy
  • Pain Therapy
  • Weight Management
  • Temperature Measurement

 

When you want to know more about “Blood Pressure Monitoring” products, the chatbot will ask you a series of questions. For example, it will find out if you want one for your wrist or upper arm, whether you want added features, and if you want to connect the device to your smartphone. Based on your answers, the chatbot will suggest products that match your requirements. If you want to take a closer look at any of the products, you just have to select “view.” The chatbot will redirect you to the official page, where you get additional details about the product. If you want to know where you can pick up a certain product, there is a “where to buy” option below the image of the product. Also, you can share the product with your friends on Facebook Messenger. The chatbot suggests online stores where you can purchase the product. If you don’t know which product will suit you, the chatbot has an option called “BPM Selector.” The chatbot will ask a series of questions to help you pick the best product for all your needs.

 

When you select “Health Tips,” the chatbot will ask you to pick from the following options:

 

  • Use Guide
  • Health Blog
  • Subscription

 

For “Use Guide,” the chatbot will suggest a list of instruction manuals for its products. You can download the manual on to your phone to take a look at them. At the same time, you can share the manuals with your friends.

 

Under “Health Blog,” the chatbot shows articles that are good for your wellbeing. If you want to read the article, the chatbot will redirect you to the official blog page. You can also subscribe for more articles, and the chatbot will update you when they get updated.

 

If you want to keep an eye on your health, the chatbot has a “Health Tracker.” It will monitor your weight and blood pressure regularly. For example, when you select weight, the chatbot will ask you about your goal. It will also ask you to enter your current weight. If you allow the chatbot to give you reminders, it will help you keep track of your weight.

 

The last category the chatbot has on its main menu is “Enquiries.” Upon selecting this category, the chatbot has the following options:

 

  • Blood Pressure
  • Ear Thermometer
  • Forehead Thermometer
  • General
  • Omron Connect
  • TENS
  • Pencil Thermometer
  • Warranty

 

Depending on what you select, the chatbot will show you the most frequently asked questions. If the chatbot is unable to answer your questions, you can leave a message with it and Omron’s CSO will reply as soon as possible.

 

Verdict

 

Overall, Omron Healthcare Singapore’ chatbot is really good because of its features. The chatbot will provide help within a couple of seconds. It can also suggest products that match your specific requirements.

 

If you want to try this chatbot on your smartphone or desktop, head to this link!

 

Facebook link – https://www.facebook.com/omronhealthcare.sg/

 

Brought to you by SingaporeChatbots

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